Welcome to Montelier • Private client service

Private client service

How may we assist?

Order assistance, delivery questions, product guidance, and aftercare—everything you need in one place.

Orders & accountView orders and account details

Quick answers

Where can I see my order status?

Open Orders & account above to review orders associated with your customer account. For guest orders, include your order number in the support form.

Can I ask about delivery or returns?

Yes. Choose Delivery or Returns in the request form and include your order number so the support team can assist you faster.

How do I contact Montelier directly?

Complete the secure request form below. Your message is submitted through Shopify without opening Outlook or another email application.

Personal assistance

Send a support request

Tell us what you need and send the request directly from this page.

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Montelier collection

Products

Most bought pieces

Aurevane Chronograph $109.99

Aviateur Meridian $199.99

Azurienne $90.00

Aurevane Chronograph

$109.99

Options

New

Aviateur Meridian

$199.99

Options

Azurienne

$90.00

Options

New

Baron Velours

$169.99

Options

New

Éclat Calendria

$129.99

Options

Éclipse Dual-Time

$129.99

Options

New

Noire Céramique

$159.99

Options

Obsidian Arc

$129.99

Options

New

Prisme Lilas

$129.99

Options

New

Régence Romaine

$139.99

Options

New

Rosaline Carrée

$149.99

Options

Saphir Éminence

$109.99

Options

New

The Montelier collection

Products

Aurevane Chronograph

Aviateur Meridian

Azurienne

Baron Velours

Éclat Calendria

Éclipse Dual-Time

Noire Céramique

Obsidian Arc

Prisme Lilas

Régence Romaine

Rosaline Carrée

Saphir Éminence

Valois Carré

Verdant Élan

Verdant Regalis