Welcome to Montelier • Private client service

Private client service

How may we assist?

Order assistance, delivery questions, product guidance, and aftercare—everything you need in one place.

Orders & accountView orders and account details

Quick answers

Where can I see my order status?

Open Orders & account above to review orders associated with your customer account. For guest orders, include your order number in the support form.

Can I ask about delivery or returns?

Yes. Choose Delivery or Returns in the request form and include your order number so the support team can assist you faster.

How do I contact Montelier directly?

Complete the secure request form below. Your message is submitted through Shopify without opening Outlook or another email application.

Personal assistance

Send a support request

Tell us what you need and send the request directly from this page.

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How can we help?

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Montelier collection

New Arrivals

Most bought pieces

Prisme Lilas $129.99

Éclat Calendria $129.99

Aviateur Meridian $199.99

New

Prisme Lilas

$129.99

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New

Éclat Calendria

$129.99

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New

Aviateur Meridian

$199.99

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New

Régence Romaine

$139.99

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Noire Céramique

$159.99

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Valois Carré

$119.99

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Rosaline Carrée

$149.99

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Baron Velours

$169.99

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